Total quality management (TQM)
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- This popular course will provide you with a broad understanding of total quality management and its major elements. - A core definition of total quality management (TQM) describes a management approach to long–term success through customer satisfaction. In a TQM effort, all members of an organization participate in improving processes, products, services, and the culture in which they work.

1-Fundamentals of quality concepts.
2-Process Variations.
3-Statistics.
4- Performance Improvement Tools.
5-Quality Approaches.
6- People’s Management (Meeting management, Team work skills, communication skills, training and education).
7-Qulity measurement and data collection.
8-Key of performance indicators.
9-Risk management and utilization management.
10- The Basics of Failure Mode and Effect analysis (FMEA).
11-Integration.
12-Quality resource Center.
13-Contract management and financial management.
14-Quality management system (ISO 9000:2015 standard).
15-Leadership.
16-strategic planning.
17-Balanced score card.
18-Change management.
19-consultant management.

Whether you are a doctor, engineer, administrator or any personnel inside any managerial system, you can be trained through our precious sessions.

comfortably Distribution of courses, evening course time, and comfortable halls
Our price is the lowest in the Kingdom
Lecturers and trainers are professional and experts in their field
Continuous contact with the lecturer after and during the course
You can re-attend the course free
Present throughout the Kingdom

This course consists of six sessions with interactive practice modules and an online quiz.
Every session 6 hours. Total Credit Hours: 26 HOURS.

No upcoming courses are scheduled
Contact Info
  • Phone

    0541323774-0542341634-0562646555

  • Mobile - KSA

    0541323774-0542341634-0562646555

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  • E mail

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Our Branches
  • Jeddah
  • Dammam
  • Makkah
  • Madina
  • Cairo
  • Riyadh
  • Qassim

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