Total Quality Management for Human Resources

Participants and participants gain the ability to develop human resources and invest in human capital.
Learn about the latest mechanisms of human resources work and identify best practices in the development of human resources.
Provide participants and participants with basic information on the excellence models applied in the development process.
Define the basic needs of applying the development accompanying ISO systems and the overall quality.
Design of training programs according to scientific methods.
Designing programs and training centers in a sound scientific manner
ensures the achievement of excellence through the staff of human resources management.
Identify the modern methods in preparing the organizational structure as an essential step of development and organizational excellence.

Module 1: Advanced Concepts in Human Resources

The features of contemporary organization
Shore resources as an input to competitive advantage.
The role of human resources management.
Intellectual capital.
The importance of human resources management.
The most important shifts in human resources management practices.
Module 2: Selection and Placement Steps

Forecasting of human resources.
Ways of dealing with demand and supply of labor in cases of surplus and disability.
The merits to determine the kinds of jobs required.
Use the criteria of credibility and consistency in the selection of employees.
Analysis gauges the yield of employment.
Criteria for measuring the productivity and cost of workers.
Developed ways to measure the rotation rate of employment.
Module 3: Human Resources Planning

The importance of human resources planning.
Objectives of human resources planning.
Who is in charge of human resources planning.
Structure of human resources planning data.
Forecast employment needs.
Advanced methods in predicting supply of labor.
Integrated human resources planning frameworks.
Module 4: Job Analysis and Description

Function Analysis.
Stages of functional analysis
Functional analysis methods
Classification and division of functions.
Job description analysis uses.
Elements of the job description card.
ISO systems and standards to be met in job analysis and job description.
Module 5: The concept and importance of strategic training

Strategic Training Concept.
The relationship between training and investment in human capital.

Modern methodology of training operations and requirements.
Modern thinking in planning for strategic training.
Basic criteria for measuring return on strategic training.
Evaluation tools and evaluation of return on investment in strategic training.
Module 6: Creativity and management excellence in training and development

Components of the creative process.
Methods of creative abilities of employees development through training.
Modern methods to strengthen opportunities for creativity in the training process.
Scientific strategies to apply the creative process in training.
Methods of measuring the development of training through the basic concepts of creativity.
Psychological and behavioral aspects positive for the development of the creative capabilities of workers.
Module 7: Basic concepts for the application of quality standards

The importance of total quality.
Total quality is imperative as a criterion for competitiveness.
Quality as an effective method in assessment and evaluation processes.
TQM as a scientific and practical method
in determining performance standards.
Module 8: Quality standards in strategic training

The role of total quality in the development of functional performance.
change approach using the Kaizen theory in determining training requirements
The impact of the Muda standard in the planning and organization of strategic training.
Success factors of strategic training processes through the application of quality standards.
The 14 criteria for the availability of quality requirements in the training process.
Wayne's Quality Principles in Assessing Strategic Training.

Module 9: Strategic training and achievement of objectives

Advanced models in evaluation and evaluation of training.
The basic criteria that must be met and measured in training to achieve the objectives.
The seven core axes of training evaluation to ensure improvement.
Thomas' ten principles in measuring the effectiveness of strategic training.
The main factors to activate the training activity.
The Seven Tips for Strategic Training Stimulation and Measuring its Capacity to Achieve the Organization's Objectives
Module 10: Application of administrative excellence systems to develop efficiency and effectiveness of human resources

The relationship of administrative excellence with efficiency and effectiveness
The basic principles on which administrative excellence is based.
Organization of outstanding administrative performance of human resources.
How Human Resources Achieve Excellence By Developing Efficiency And Effectiveness.
European institutional excellence standards for the development of efficiency and effectiveness through the human element.

- Distributed non-intensive course and comfortably and schedules evening and Meret halls.

- The cost of training we are the least in the Kingdom of Saudi Arabia.

- Lecturers and professional trainers and experts in their specialization.

- Accredited by the Saudi Council of Engineers and the General Organization for Technical and Vocational Training session.

- Continuous contact with the lecturer after the course and during the course.

- You can re-attend the course free of charge.

- Present in all parts of the Kingdom.

No upcoming courses are scheduled
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  • Madina
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  • Riyadh
  • Qassim

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